Blog
Practical insights and data-driven perspectives for property & casualty insurance & risk professionals.
Who Is Accountable for AI Decisions in Insurance? Carriers and Vendors Weigh In.
When an insurer uses an AI model to price, underwrite, or settle a claim, who is accountable for the decision? Four panelists at ITC Vegas 2026 agreed: the carrier is accountable, and the vendor shares responsibility for how the model is explained and governed.
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Sub-Second Property Intelligence for Faster Carrier Decisions
ZestyAI has cut response times across its property intelligence APIs to under one second per property. Quoting, inspection targeting, renewal scoring, and portfolio reviews can now access property-level intelligence faster, even at the scale of millions of requests a day from more than half of the top U.S. carriers. That speed matters because the ground has shifted underneath the insurance. Carriers are competing to grow, and shoppers, conditioned by every other digital experience they touch, expect quotes in seconds, not days. When the data layer behind those quotes lags, policies slip to whoever is faster.
Reinsurance's Property-Data Inflection Point: A Conversation with Guy Carpenter's Kevin Van Leer
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