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Practical insights and data-driven perspectives for property & casualty insurance & risk professionals.
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Who Is Accountable for AI Decisions in Insurance? Carriers and Vendors Weigh In.
When an insurer uses an AI model to price, underwrite, or settle a claim, who is accountable for the decision? Four panelists at ITC Vegas 2026 agreed: the carrier is accountable, and the vendor shares responsibility for how the model is explained and governed.
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