For insurers, accurate roof age data is essential. Yet, self-reported information often falls short.

Our research shows that 1 in 5 homeowners underreport roof age by an average of 8 years. These discrepancies create hidden risks that can impact underwriting, pricing, and overall portfolio performance.

How can insurers get a more accurate picture?

AI-driven insights provide 97% nationwide coverage, combining verified roof age with real-time condition data for a more comprehensive risk assessment.

Download our latest research for a breakdown of five critical insights that every insurer should know about roof age. 

Plus, get access to The Roof Age Advantage, an exclusive video that unveils how AI is setting a new standard for risk evaluation.

The California Department of Insurance (CDI) has introduced significant updates as part of its Sustainable Insurance Strategy. These new bulletins and draft regulations aim to accelerate regulatory approvals, embrace forward-looking models, and address critical reinsurance challenges.

But what do these changes mean for insurance carriers—and how can you prepare?

On January 29, 2025, we hosted a webinar, California’s Evolving Insurance Landscape: The Future of Insurance in the Golden State. 

Designed for Legal & Compliance professionals, Product Managers, Underwriters, Actuaries, and Risk & Innovation leaders, the discussion featured expert insights from:

• Michael Peterson, Deputy Commissioner of Climate & Sustainability, California Department of Insurance
• Karen Collins, VP, Property & Environmental, APCIA
• Bryan Rehor, Head of Regulatory Affairs, ZestyAI

Missed the live event but want to gain actionable insights from industry leaders at the forefront of California’s insurance evolution? Watch on demand now!

Regulatory Ready: How to Use AI Responsibly in Insurance Under the NAIC Bulletin

AI innovation is revolutionizing the insurance industry, but with these advancements come new regulatory challenges. To ensure responsible use of AI in insurance, it’s essential to stay informed about the latest regulatory frameworks.

Join us on November 13 at 11 PT / 2 ET for an exclusive webinar where we’ll break down how to navigate AI regulations under the NAIC Model Bulletin.

In this session, led by

• Kevin Gaffney, Vermont’s Commissioner of Financial Regulation and Chair of the NAIC’s Innovation & Tech Committee
• Bryan Rehor, Director of Regulatory Strategy at ZestyAI

you'll gain critical insights on how to align AI usage with evolving regulatory expectations.

 
What You’ll Learn

This webinar will provide practical takeaways that can help insurance professionals understand and comply with the latest AI standards:

• NAIC Model Bulletin Overview: Understand the core principles behind the NAIC’s AI regulation framework.
• Ensuring AI Compliance: Learn how to ensure responsible AI usage according to NAIC standards.
• Preparing for Regulatory Oversight: Get ready for closer state-level inspections and regulatory scrutiny.
• Vendor & Partner Compliance: Ensure that your partners meet regulatory requirements for transparency and fairness.
• Interactive Q&A: Take advantage of the opportunity to ask our experts about the complex world of AI and insurance compliance.

Meet the Experts

Kevin Gaffney
Vermont Commissioner of Financial Regulation

As an expert in AI regulations and the NAIC’s Model Bulletin, Commissioner Gaffney will provide key insights into how insurance companies can effectively implement responsible AI practices. His experience in overseeing state-level financial regulation will offer attendees a unique perspective on aligning AI innovation with compliance.

Bryan Rehor
Director of Regulatory Strategy at ZestyAI

Bryan Rehor will offer practical advice on maintaining AI compliance while harnessing the full potential of AI innovation. His expertise lies in guiding insurers through regulatory demands, ensuring that AI practices meet industry standards while avoiding common pitfalls.

Why You Should Attend

This webinar is tailored for professionals in insurance, particularly those in Executive, Legal, Compliance, Product Management, Underwriting, Actuarial, Risk, and Innovation roles.

Whether you’re navigating the complexities of AI regulation or preparing for the next steps in compliance, this session will provide actionable insights to help you move forward confidently.

Bonus Content

By registering for the webinar, you’ll receive our interactive guide:

“When Innovation & Regulation Meet: What Insurers Need to Know About AI and Regulatory Compliance.”

This resource will deepen your understanding of how to stay compliant while leveraging the power of AI in your insurance operations.

 
Don’t miss out!
Register for the webinar and ensure your spot in this exclusive event.

Facing Unprecedented Climate Challenges

The insurance industry is facing unprecedented challenges as natural catastrophic events like convective storms and wildfires become more frequent and severe. Traditional risk models, which often rely on broad territory-based segmentation, are struggling to keep up with these dynamic environmental threats. This has led to significant financial losses for insurers, who are now seeking more accurate and proactive methods to predict and manage climate risk.

AI Adoption in Property and Casualty Insurance

To shed light on the adoption of these cutting-edge techniques, ZestyAI conducted a survey of over 200 executives in the Property and Casualty (P&C) insurance sector. The survey reveals which AI-based models are gaining traction, what features insurers prioritize, and how transparency and regulatory concerns are shaping the industry. It also highlights the specific risks that are top of mind for carriers today.

AI Transforming Risk Assessment Models

The industry is turning to AI-based risk assessment models that offer a new level of precision. Companies like ZestyAI are leading the charge, providing tools that enable insurers to assess risk on a property-by-property basis, considering both individual property features and their interaction with surrounding environmental factors. These advanced models are transforming the way insurers underwrite policies, optimize portfolios, and align coverage with actual needs.

Dive deeper into our findings and explore the full report by clicking below.

Access the Report
 

The Rising Threat of Severe Convective Storms

The past few decades have seen a dramatic rise in the frequency and intensity of severe convective storms, resulting in significant financial repercussions for the insurance industry. In the last year alone, insured losses from severe convective storms reached an astounding $60 billion, marking an average annual growth rate of over 11% over the past twenty years. This alarming trend means a new approach is needed to manage and mitigate the escalating risks associated with severe weather events.

In the last year alone, insured losses from severe convective storms reached an astounding $60B, marking an average annual growth rate of over 11% over the past twenty years.

The traditional methods of risk assessment and management are no longer sufficient to cope with the increasing unpredictability and severity of these weather events. As the risk evolves, so must the solutions. Changing risks call for innovative solutions that leverage advanced technology and data analytics to enhance the accuracy and effectiveness of risk modeling.

A New Approach

ZestyAI’s Z-HAIL and Z-WIND models are specifically designed to address the challenges posed by severe convective storms. In a new retroactive case study, we explore the performance of these models on a carrier’s book of business over the prior five years, highlighting their effectiveness in delivering comprehensive coverage and precise risk segmentation.

Key findings from the case study include:

Comprehensive Coverage with High Accuracy

One of the standout results from the case study is the exceptional hit rate of 99.7% achieved by Z-HAIL and Z-WIND. This shows the models were able to accurately identify and assess the risk of severe convective storms for nearly all the properties in the carrier's portfolio.

Strong Risk Segmentation

The models demonstrated remarkable capability in risk segmentation, with Z-HAIL generating a lift of 62X and Z-WIND achieving a lift of 9.7X. This means that the models were able to effectively differentiate between high-risk and low-risk properties, even within small geographic areas such as a single zip code. Accurate risk segmentation allows insurers to tailor their policies and pricing strategies more precisely, leading to better management of their risk exposure.

Improved Combined Ratio

Implementing Z-HAIL and Z-WIND would significantly enhance a carrier’s combined ratio, calculated to be approximately 4 points in the first year. This improvement can be attributed to the models’ ability to optimize underwriting, rating, and the application of deductibles and Actual Cash Value (ACV) endorsement strategies. By accurately assessing the risk and applying appropriate measures, insurers can reduce their loss ratios and improve overall profitability.

The Need for Innovative Solutions

As severe convective storms continue to pose significant challenges to the insurance industry, adopting innovative solutions like ZestyAI’s severe convective storm models can help insurers better manage this escalating risk.

These models provide comprehensive coverage, accurate risk segmentation, and improved financial performance. By embracing advanced technology and data-driven analytics, insurers can navigate the complexities of severe weather events and safeguard their portfolios against future losses.

To learn more about the detailed findings and benefits

Download the full case study.

Are rising storm costs and inaccurate roof assessments impacting your bottom line?

Now available to stream, The Science of Roof Risk master class will equip you with the latest strategies and techniques to master roof risk assessment.

• Enhance your roof risk assessment by 60X
• Improve your combined ratio
• Reduce storm-related roof claims
• Strengthen new business selection

What we cover:

Your presenters, Ross Martin (VP, Risk Analytics) and Sam Fetchero (Head of Marketing) will share with you:

• The Problem of the Roof:  Uncover the underlying factors driving rising storm losses and why traditional risk assessment methods fall short.
• The Science Behind Predicting Losses: Explore key factors impacting  roof risk and loss prediction, including roof age, condition, complexity, and peril-specific models.
• Accuracy-focused Risk Models: Discover advanced modeling techniques that enhance predictive accuracy.
• Understanding Storm Climatology: Learn how storm climatology impacts roof risk and how to integrate these insights into your risk assessment strategies.
• Real-World Results: Witness a comparative analysis of these predictive factors using actual carrier data. Understand the strengths and weaknesses of each approach.
• Priorities of Leading P&C Insurers: 
  See what your peers asked with valuable insights to take back to your team.

Who Should Watch?

This video is ideal for Executives, Product Managers, Actuaries, Underwriters, and CAT Modelers committed to enhancing their roof risk assessment capabilities. 

Bonus Guide

As a bonus for watching, you'll receive a downloadable study on the latest roof risk assessment strategies: Preparing for the Storm: The Insurers Guide to Roof Risk.

Access Now

New research from ZestyAI reveals that 62% of U.S. homeowners are deferring critical home maintenance, adding up to $317 billion in potential claims exposure for insurers.

These findings come as Severe Convective Storms (SCS) caused an estimated $58 billion in insured losses in 2024, surpassing hurricane-related losses and marking the second-costliest SCS year on record.

Tornadoes, hail, and wind events now account for over 60% of all U.S. catastrophe claims, and research from the Insurance Institute for Business & Home Safety (IBHS) shows that roof damage accounts for up to 90% of residential catastrophe losses.

Key Findings from ZestyAI’s Homeowner Survey

According to ZestyAI’s nationally representative survey, 62% of homeowners have delayed essential repairs due to budget constraints, representing nearly 59 million U.S. homes with unaddressed vulnerabilities. Forty percent said they would rely on an insurance claim to cover major repairs like roof replacement, adding up to an estimated $317 billion in potential exposure for carriers.

Alarmingly, 63% of homeowners who weren’t living in their home at the time of the last roof replacement don’t know how old their roof is, making it even harder to detect aging systems before they fail. Meanwhile, 12% admitted they would delay repairs indefinitely, further increasing their risk of property damage.

Severe Convective Storms: The Growing Catastrophe Risk

This blind spot compounds known risks: prior ZestyAI analysis has identified over 12.6 million U.S. properties at high risk for hail-related roof damage, representing $189.5 billion in potential roof replacement costs.

“Deferred maintenance has long been a known risk factor, but today the stakes are higher than ever,” said Kumar Dhuvur, Co-Founder and Chief Product Officer of ZestyAI. "With claim severity rising and storm losses compounding, insurers need more than hazard maps to navigate this landscape."

"Property-level insights allow carriers to proactively address known vulnerabilities, improve underwriting precision, and work with homeowners to reduce losses before they happen.”

ZestyAI’s findings support a growing push toward data-driven, preventative underwriting strategies, especially as carriers face rising claim severity and pressure to improve combined ratios across storm-prone states.

In today’s property insurance market, understanding wildfire risk at the individual structure level is more critical than ever. For wholesale brokers like Jencap, the ability to deliver actionable, data-driven insights to retail agents and carriers is essential, especially as wildfire conditions evolve rapidly across the country.

That’s why JenCap turned to ZestyAI.

In the video above, Ben Beazley, EVP and Head of Property at JenCap, shares two key reasons why ZestyAI’s Z-FIRE™ model stood out:

• Structure-level precision: Z-FIRE analyzes wildfire risk at the individual property level—factoring in building materials, defensible space, vegetation, topography, and historical fire patterns to predict which homes are most vulnerable and which are more likely to withstand a fire.
• Continuously refreshed data: While the core model remains stable and DOI-approved, Z-FIRE is updated with the latest fire perimeters, confirmed loss locations, and vegetation data. This ensures it reflects the most current wildfire seasons and emerging risk patterns.
• Z-FIRE is already approved for rating and underwriting in every major wildfire-prone state. For JenCap and many others, it’s become a vital tool for evaluating wildfire exposure and supporting smarter decisions in high-risk areas.

Not every wildfire spreads through forests. Some move house to house, block to block, driven by wind, heat, and proximity. As these events become more common, insurers are asking sharper questions about how to assess risk in densely built environments.

Z-FIRE was designed to account for the real-world conditions that enable this type of fire behavior, capturing the structural, spatial, and environmental factors like building density, defensible space, mitigation strategy, climatology, and slope that contribute to urban conflagration.

What Is Urban Conflagration?

Urban conflagration refers to a fire that spreads rapidly through a densely built environment, jumping from structure to structure rather than moving solely through vegetation. Unlike traditional wildfires that primarily burn forests or grasslands, these events are driven by building materials and the adoption of fire mitigation practices, the spacing between structures, and proximity to areas that are known to be challenging for firefighters.

Wind and terrain—particularly steep slopes—often accelerate the spread, pushing fire fronts into residential areas and compounding the risk of widespread destruction. For insurers, urban conflagrations represent a uniquely challenging peril, where fire behavior is shaped as much by the built environment as by natural fuels. Without a model built to capture these dynamics, they’re nearly impossible to assess accurately.

We’ve seen what happens when wind-driven embers reach tightly packed communities. In fires like Marshall, Lahaina, and the recent Palisades and Eaton Fires, wildfires didn’t stop at the wildland-urban interface—they became full-scale urban conflagrations.

These events are stark reminders that wildfire risk doesn’t end at the edge of the forest and that densely populated areas can produce concentrated, catastrophic losses.

For insurers, these events raise a critical question: Where are the next high-concentration loss scenarios hiding in the portfolio?

When urban conflagration strikes, damage rates spike, and PML exposure can increase exponentially. Identifying the neighborhoods where construction patterns, terrain, and fuel conditions create the potential for that kind of fire behavior is no longer optional; it’s essential. 

At ZestyAI, we’ve been asking, and answering, these questions for years. The Z-FIRE model was designed to do exactly that.

Built to Reflect Real-World Urban Risk

From its inception,  Z-FIRE has accounted for the drivers of urban conflagration. Its two-level architecture combines neighborhood-level dynamics with property-specific characteristics, offering a detailed and scalable view of wildfire risk—even in densely built environments.

Level 1 (L1): Neighborhood Risk Score

L1 predicts the likelihood that a property will fall within a wildfire perimeter. It does this by analyzing climatology, historical wildfire behavior, terrain, fuel type, and wildfire suppression ratings to understand where fires are likely to start, spread, and grow.

Two variables are particularly important for identifying urban conflagration risk:

• Fuel Type, which accounts for both vegetative fuels and the built environment. In densely developed areas, clusters of structures can serve as fuel, particularly when combined with slope, dry conditions, or limited defensible space.
• Wildfire Suppression Rating (WSR), which indicates areas where fire suppression is likely to fail due to access, water availability, or firefighting capacity. Rather than relying on WSR alone, Z-FIRE factors in proximity to high and very high WSR zones, enabling it to capture risk spillover into nearby neighborhoods.

What sets Z-FIRE apart is how these variables interact. The model doesn’t assess them in isolation—it evaluates how multiple risk factors compound one another. This layered, interaction-driven approach allows Z-FIRE to surface hidden vulnerabilities that simpler, one-dimensional models often miss and accurately identify regions with high conflagration risk.

• L1 evaluates wildfire risk based on local terrain, fuel types, and building density. Critically, Z-FIRE incorporates two critical variables that are key indicators of conflagration risk. Both “fuel type” and proximity to areas with a High or Very High wildfire suppression rating.
  • Fuel Type accounts for both vegetation and for developed land characteristics. While vegetative fuel and its management are key for wildfire, building density can become a large contributor to conflagration risk if combined with the other high-risk factors. It is important to remember that Z-FIRE allows for unlimited variable interaction; a high-density neighborhood can be at high risk of other factors, contributing to conflagration risk.
  • Wildfire Suppression Rating (WSR) reflects the risk that a high-intensity fire may become impossible to manage by firefighters. Because those areas tend to be located in the WUI, Z-FIRE does not only rely on the WSR score, but also uses the distance proximity to high or very high WSR.

Level 2 (L2): Property-Specific Risk Score

At the structure level, L2 evaluates both nearby vegetation and building fuel density, a key driver of structure-to-structure ignition. This metric, validated by the Insurance Institute for Business & Home Safety (IBHS), helps Z-FIRE model how a single ignition can escalate within tightly packed neighborhoods, even in the absence of natural fuels.

Z-FIRE was trained on real-world events with clear urban conflagration patterns. In the 2017 Tubbs Fire, for example, flames spread deep into Santa Rosa, destroying dense subdivisions like Coffee Park. Similarly, recent fires such as Palisades and Eaton moved rapidly through built-up areas, where tightly spaced structures provided a continuous path of fuel.

Case in Point: Palisades and Eaton, CA

In the recent Palisades and Eaton Fires, Z-FIRE’s predictive accuracy was once again put to the test. Our analysis showed that over 91% of the affected area was already classified by Z-FIRE as high or very high risk based on Level 1 (L1) neighborhood scores.

Notably, none of the impacted areas were categorized as “Very Low Risk,” a strong validation that Z-FIRE captured the inherent vulnerability of these communities well before ignition.

Looking at Level 2 (L2) property-specific scores, the correlation between predicted risk and actual destruction became even clearer.

Structures with the highest Z-FIRE risk scores were 50% more likely to be destroyed compared to those with the lowest scores in the same fire footprint.

These destruction rates align with the model’s fundamental architecture: properties with denser surrounding structures, minimal defensible space, and combustible fuels nearby face a dramatically higher likelihood of loss during a wildfire.

The model identified risk in this community not simply based on topography or vegetation, but because of its underlying urban structure, including building materials, spacing between homes, and neighborhood density. These are the very factors that drive vulnerability to conflagration.

Z-FIRE was designed to capture these dynamics, reinforcing its value as a forward-looking tool for rating, underwriting, and mitigation planning.

A Model Informed by What’s Happening on the Ground

Wildfire conditions are constantly changing, and Z-FIRE stays current by continuously incorporating the latest ground-truth data, including updated fire perimeters, confirmed loss locations, and vegetation conditions.

While the core model remains stable and fully approved for rating and underwriting, this steady stream of fresh data ensures that Z-FIRE reflects the most recent fire seasons and emerging risk patterns.

The 2023 and 2024 fire seasons reinforced what we’ve long understood: fire behavior is increasingly shaped by the built environment. Z-FIRE continues to perform as expected across a wide range of scenarios, including structure-to-structure ignition in densely built areas.

These results reaffirm the model’s ability to provide timely, reliable insights to support carrier decision-making in a rapidly evolving risk landscape.

Available Now, for Those Who Need It Most

For carriers looking to better understand and underwrite wildfire risk, whether in traditional WUI zones or increasingly vulnerable urban neighborhoods, Z-FIRE offers a tested, approved, and field-proven solution.

‍Built on over a decade of confirmed loss data and designed to capture the drivers of urban conflagration, Z-FIRE supports smarter decisions across pricing, underwriting, mitigation, and reinsurance.

Importantly, Z-FIRE is approved for underwriting and rating by Departments of Insurance (DOIs) across all western states, with Oklahoma recently added to the list. Carriers can deploy the model today with confidence, knowing it meets regulatory standards while delivering granular, property-specific insights to support risk selection, pricing, and mitigation strategies.

If you're looking to validate wildfire risk insights on your own book of business, we invite you to put Z-FIRE to the test. Our team can run a targeted evaluation to show how the model performs across your portfolio, highlighting risk segmentation opportunities and identifying properties most vulnerable to structure-to-structure spread.

Get in touch to schedule an evaluation and see how Z-FIRE can strengthen your wildfire strategy today.

ZestyAI today announced the launch of ZORRO Discover™, a generative AI agent that delivers instant insights into regulatory filings and competitive market activity.

Solving a $2.5 Billion Regulatory Research Problem

Regulatory research remains one of the costliest inefficiencies in insurance, with an estimated $2.5 billion spent annually on manual reviews. The process consumes millions of hours across fragmented workflows, as filings often stretch into the thousands of pages, slowing competitive analysis and strategic decision-making.

To solve this, ZestyAI built ZORRO Discover on a proprietary generative AI pipeline, leveraging large language models optimized for insurance-specific content, including filings, objections, responses, and regulations from all 50 states.

Using agentic AI, the platform proactively navigates and synthesizes regulatory data, delivering a fast, intuitive experience tailored to the structure and language of insurance filings.

Accelerating Research by 95%

Early adopters of ZORRO Discover have found that insurers can cut research time by an average of 95%, saving thousands of work hours and millions in costs.  

“For too long, regulatory filings have buried critical intelligence under layers of complexity,” said Kumar Dhuvur, Founder and Chief Product Officer of ZestyAI. “Through years of working closely with regulators, we’ve come to deeply understand these challenges.”

“ZORRO Discover puts that intelligence at insurers’ fingertips so they can act faster, stay compliant, and make smarter decisions in an increasingly competitive market.”

How Teams Use ZORRO Discover

ZORRO Discover can be used by compliance, actuarial, product, and strategy teams to accelerate competitive research and reduce regulatory risk. By replacing manual reviews with a consistent, repeatable process, the platform helps teams improve research accuracy, focus on high-impact work, and stay ahead of regulatory changes.

Key Capabilities

• Plain-language search: Analyze and compare filings across carriers, states, and time periods using intuitive queries—no deep regulatory or technical expertise required.
• Zero in on critical details instantly: Transform complex filings into executive-level insights for faster, more informed decision-making.
• Spot market opportunities early: Track shifts in rates, rules, forms, and guidelines to anticipate industry trends and act proactively.
• Run side-by-side comparisons: Evaluate pricing strategies, regulatory objections, or model usage over time and across competitors. Example: Compare windstorm mitigation discounts across three major carriers in Florida.

Expanding to Additional Lines of Business

ZORRO Discover launches with a focus on homeowners insurance and is rapidly expanding to support regulatory and competitive intelligence across auto, commercial, and additional lines of business.

Request early access to ZORRO Discover here.

The Arizona Department of Insurance and Financial Institutions has approved the use of ZestyAI’s Severe Convective Storm suite, including Z-HAIL™, Z-WIND™, and Z-STORM™, giving insurers access to property-level risk insights.

Rising Storm Losses Across Arizona

In Arizona, the most frequent and damaging thunderstorm losses stem from strong, straight-line winds, especially downbursts. These sudden, localized wind events can exceed 100 mph and often cause significant roof and structural damage, particularly in vulnerable homes.

In 2024 alone, Arizona experienced 67 days of severe storm events, according to NOAA. These included high winds, large hail, tornadoes, and damaging downbursts, highlighting the growing volatility of the state’s monsoon season and the increasing threat to both rural and urban communities.

How ZestyAI’s Models Improve Precision

ZestyAI’s models are designed to address these risks. By analyzing how local climatology interacts with individual property features, the platform predicts both the likelihood and severity of storm-related claims, offering a more accurate alternative to traditional ZIP code or territory-based approaches, which often miss critical risk signals.

Each model is trained and validated on extensive real-world claims data and provides clear, transparent explanations of the key factors driving each score, enabling more confident underwriting and rating decisions.

Key Model Capabilities

• Z-HAIL: Predicts hail damage risk and claim severity using property-specific attributes like roof complexity, historical losses, and accumulated damage, identifying which homes are most likely to file a claim, even within the same neighborhood.
• Z-WIND: Combines AI-generated 3D analysis of roof condition, complexity, and potential failure points with local climatology to deliver pivotal insights into property-specific wind claim vulnerability and severity.
• Z-STORM: Predicts the frequency and severity of storm damage claims, including hail and wind, examining the interaction between climatology and the unique characteristics of every structure and roof.

Regulatory Confidence in AI-Driven Models

Bryan Rehor, Director of Regulatory Affairs at ZestyAI said,

“Arizona is a key market for many of our carrier partners, and one of the most rigorous regulatory environments for model review. This approval is a strong signal of confidence in our technology and our commitment to transparency, precision, and regulatory alignment.”

Arizona marks the 19th state to approve ZestyAI’s Severe Convective Storm suite—and the fourth model approved in Arizona overall, joining Z-FIRE™, ZestyAI’s AI-powered wildfire risk model already in use across the state. With elevated risk across multiple perils, Arizona’s adoption of ZestyAI’s models reflects growing regulatory confidence in AI-driven models that enable smarter underwriting, precise pricing, and stronger resilience in the face of extreme weather.

At our 2025 offsite, we had the rare privilege of hosting Scott Stephenson, former Chairman, President, and CEO of Verisk, for a candid fireside chat with our CEO, Attila Toth.

More than a guest speaker, Scott has been a mentor to our founders and a steady source of insight and encouragement on our journey. 

Over two decades, he led Verisk through extraordinary growth: doubling revenue, quadrupling market cap, and shaping one of the most respected analytics companies in the world. Named one of Forbes’ Most Admired CEOs, Scott helped define the modern insurance ecosystem.

But what stayed with our team long after the session wasn’t the accolades. It was his clarity, humility, and deep conviction that great companies aren’t defined by vision—they’re defined by execution.

Here are three takeaways that stuck with us:

Trust is a survival skill

Scott opened with the story of the 1949 Mann Gulch wildfire, where only 3 of 16 elite smokejumpers made it out alive. The team leader lit an escape fire and lay down inside it. He shouted for the others to follow, but no one did.

“They were a team on paper,” Scott said, “but they’d never trained together. They didn’t trust each other enough to act as one.”

The lesson? In high-stakes environments, technical talent means little without trust. Success depends on how quickly and cohesively a team can move together.

Thinking isn’t doing

Smart teams often confuse planning with progress. As Scott put it:

“Thinking about something, even deeply—and talking about it with others—feels like you’re doing the work. But you’re not.”

Insight without execution is just potential energy. The companies that thrive aren’t the ones with the most ideas; they’re the ones that ship, iterate, and improve with discipline.

Leadership is a mindset

Scott began his career as an engineer. Leadership wasn’t on his radar—until curiosity led him to explore it. His message: leadership isn’t a job title, and it’s not reserved for MBAs. It belongs to those who take responsibility, act with principle, and stay grounded in reality.

Why it mattered

Scott didn’t come to ZestyAI to celebrate the past. He came to challenge us. To remind us that in an industry facing rising losses, regulatory pressure, and rapid change, progress isn’t driven by buzzwords or strategy decks. It’s driven by clarity, trust, and the discipline to do the hard work.

That message hit home. As we scale ZestyAI, our ambition isn’t just to innovate; it’s to lead with purpose. To build the new standard for risk analytics. One that helps insurers price with precision, expand access to coverage, and strengthen the resilience of entire communities.