Reports & Research

From Costly Water Losses to Millions in Savings

Non-weather water claims are a leading cause of property insurance losses, costing insurers over $20 billion annually. 

Join us for a FREE live webinar where our experts will discuss the latest trends, challenges, and insights to help you mitigate non-weather water risk.

What We'll Cover

Our experts Rob Silva, ACAS (Director of Customer Success) & Sam Fetchero (Head of Marketing) will present:

• Current Trends: Understand the rise in severity and total loss costs of non-weather water claims.
• Risk Assessment Challenges: Learn why traditional methods fall short in assessing non-weather water vulnerability.
• Key Risk Factors: Identify the main drivers of non-weather water damage.
• Strategic Insights: Discover strategies to improve your management of non-weather water claims.
• Z-WATER in Action: Experience our new AI-powered model that predicts non-weather water risk with unparalleled accuracy.
• Interactive Q&A: Get your questions answered by our experts.

Who Should Attend

This webinar is ideal for Executives, Product Managers, Actuaries, Underwriters, and CAT Modelers committed to enhancing their understanding and management of non-weather water risks. 

Bonus Content

As a bonus, you'll receive our exclusive infographic, "Below the Surface: Research Reveals Knowledge Gap in Homeowner Water Loss Prevention and Coverage."

This research gives key insights into water loss experiences, coverage details, homeowner protection measures, and information on water shutoff devices and heater conditions.

Register Now

It’s hard to overstate how important the roof is from an insurability standpoint. The roof represents significant risks and potential opportunities, making it a critical focus area for insurers. This has become even more important in recent years as the impact of severe convective storms is often reflected in roof losses. Understanding this, ZestyAI has released new research for property insurers called The Insurers Guide to Roof Risk.

Download The Insurers Guide to Roof Risk

In an era where the severity and frequency of roof-related claims are on the rise, particularly due to the increasing impact of severe convective storms, innovative tools and strategies are essential. The Insurers Guide to Roof Risk provides actionable insights to improve risk assessment, underwriting processes, and overall business strategy.

What’s Inside the Guide?

The Insurers Guide to Roof Risk includes:

• Roof Failure Factors: Learn the underlying contributing factors behind why older roofs fail more often.
• Beyond Roof Age: Discover why roof complexity, condition, and climate are more important than roof age alone.
• Identifying Missing Risk Factors: Understand the key factors to roof risk that most traditional models miss.
• Advanced Risk Segmentation: See how using machine learning and new data sources can split risk more than 60 times better than traditional models.
• Portfolio Optimization: Access a comprehensive toolbox to optimize your portfolio and new business selection to generate exponential lift versus traditional models.

Download Now

Annual Wildfire Season Overview provides insights to assist insurers in effectively managing wildfire risk.

ZestyAI has released its annual Wildfire Season Overview for 2024. This year’s guide provides critical insights carriers need to stay ahead of the rapidly evolving wildfire landscape. Offering more than just data, this year’s guide is designed to help insurers make informed risk decisions in some of the country’s most volatile states. 

Download ZestyAI's 2024 Wildfire Season Overview 

This year’s guide includes: 

• Countrywide Wildfire Impact Analysis: Understand how wildfires are affecting regions beyond traditional hotspots like CA, including significant events in TX & NM.
• Future Wildfire Trends: Explore predictions for the 2024 wildfire season and understand the long-term implications of current conditions on wildfire risks.
• Regulatory Insights: Stay updated on the latest regulations affecting wildfire risk assessment insurance practices.
• AI-driven Risk Models: Learn how ZestyAI's Z-FIRE model accurately predicts wildfire risks and assists insurers in making informed decisions.
• Property-Level Risk Assessments: Discover the importance of granular, property-specific risk evaluations to improve underwriting accuracy and transparency for consumers.

Download Now

Costing insurers approximately $19 billion every year, roof claims stand as the primary driver of property insurance losses.

Traditional methods of obtaining roof age information are deeply flawed. Most carriers depend on policyholder or agent-reported data, which is often inaccurate, leading to blind spots in assessing property risk. In a recent ZestyAI survey, 63 percent of homeowners reported not knowing the age of their roof if they were not in their homes the last time it was replaced.

Join our expert panel for a deep dive into leveraging roof age analytics for a cutting-edge underwriting process and gain insider knowledge on:

• The Leading Cause of Claims: unveil the hidden truths behind roof-related claims and the costly consequences of outdated assessment methods.
• A New Era of Data: Learn about ZestyAI’s pioneering approach to roof age analytics, incorporating building permits, historical imagery, and AI for a comprehensive view
• Precision at Scale: See how to apply precise, AI-driven roof age data across your entire portfolio for consistent and reliable underwriting and claims decisions
• Technical Decision Making: Empower your actuaries and underwriters with the insights needed to enhance risk selection and optimize pricing strategies
• Efficiency in Operations: Streamline inspections and operations, focusing resources where they’re needed most, improving time-to-quote, and enriching the customer experience
• Best Practices: Learn how leading carriers are using roof age, roof condition, and peril-specific models to improve risk selection and lower combined ratios 

This transformative session is available on demand. Learn how to enhance accuracy, efficiency, and profitability in property insurance.

Save Your Spot

In an ever-evolving regulatory environment, staying informed and adaptable is crucial. Our latest interactive guide, "When Innovation and Regulation Meet", offers a comprehensive toolkit for navigating the complexities of insurance compliance and the integration of AI technologies. 

What's Inside?

• Regulatory Landscape Map: Delve into a detailed state-by-state analysis, uncovering the intricacies of filing laws and approval speeds.
• Staying Ahead of Regulation Changes: Learn how to stay prepared and ensure your compliance strategies are future-proof, aligning with the latest regulatory expectations.
• Essential AI Partner Checklist: Choosing the right AI partner is crucial for success. Our guide offers a meticulous checklist for selecting a partner that is not only compliant but also transparent and supportive, ensuring you make an informed decision.
• Emerging Regulatory Concerns: What do you need to know about privacy, bias, and AI oversight?
• Real-World Applications: Discover how ZestyAI's collaborative approach with regulatory entities has led to successful model approvals across the United States. 

Why This Guide?

As the regulatory framework becomes increasingly complex, having a reliable and insightful resource is indispensable. Our guide is tailored for insurance professionals seeking to enhance their regulatory strategy, embrace AI innovation responsibly, and achieve a competitive edge in the market.

Ready to get up to speed on 2024's regulatory environment? Access the guide.

The landscape of hail risk management is undergoing a significant transformation. Our latest publication, "Hail Risk 2024: An Interactive Guide for Insurers," offers a critical examination, illustrated with compelling data, of the factors contributing to the alarming rise in hail-related losses over the last decade. Major changes to how hail is understood have changed how insurers should view the peril. This guide isn't just about understanding hail risk; it's about redefining how it is managed in the insurance industry.

Why This Guide is Indispensable:

• Losses Rising — Understand the key factors driving record-breaking hail losses, and why there's more to the story than just "climate change."
• Reinsurance  — Learn why insurance carriers now shoulder more of the burden due to changing risk transfer relations.
• The Right Tools  — Explore how AI-based climate risk models are supplementing stochastic and actuarial models for a full picture of climate risk.
• Actionable Steps  — See how leading carriers are applying granular, property-level insights and learn the proactive steps they're taking to mitigate risks and losses.

Ready to get up to speed on hail risk in 2024? Access the guide.

For years, insurers asked:

“How old is this roof?”

Now, the real question is:

“How will this roof perform?"

The way insurers assess roof risk has evolved significantly over the past two decades. What began as a simple Roof Age-based surcharge has transformed into a sophisticated approach that considers real-time condition, storm resilience, and structural complexity.

A closer look at SERFF regulatory filings traces the first recorded use of Roof Age back to 2004 when The Hartford introduced Roof Age-based pricing in Iowa.

At the time, the insurer applied a flat 10% surcharge to roofs 26 years and older—a figure that now seems outdated, as many carriers won’t insure roofs older than 15 years. 

Roof Age quickly became a key rating factor—by the 2010s, Roof Age adoption in rate filings surged, growing at an annual rate of 29%.

If you fast forward just 10 years after The Hartford’s initial filing, you’ll find a stark contrast in how roof risk was assessed. By 2014, The Hartford’s rate filing in Iowa contained 51 pages of actuarial tables, detailing various roof materials and rate adjustment factors for age.

This shift reflected a broader trend—Roof Age moved from a simple surcharge to a more nuanced risk model that accounted for material durability, wear patterns, and structural longevity.

By 2018, insurers began looking beyond Roof Age, and that’s when Roof Condition first appeared in regulatory filings.

Over the past five years, its adoption has surged 32% annually, outpacing Roof Age at its peak. Insurers also began incorporating roof complexity variables, such as pitch and facets, to further refine their risk assessment models.

These advancements provided a more nuanced view of risk, moving beyond the assumption that all old roofs posed the same level of hazard.

Now, for the first time in two decades, Roof Age is plateauing. Over the past two consecutive years, we've seen a decline in the number of filings incorporating Roof Age, bringing its usage close to 2019 levels.

This decline suggests that carriers are moving toward more sophisticated approaches, leveraging real-time condition assessments rather than relying solely on the number of years since installation. After all, a 10-year-old roof in poor condition can present a greater risk than a 20-year-old roof that has been well-maintained—and insurers are recognizing the importance of capturing these distinctions.

With severe convective storm-related insured losses reaching $58 billion in 2024, traditional risk assessment methods can no longer keep up.

A new paradigm is emerging, where advanced AI-driven risk models provide the precision and resilience needed to navigate an increasingly volatile climate. 

At ZestyAI, we’re helping insurers make this shift with models like Z-STORM, Z-HAIL, and Z-WIND, which are already filed and approved in 14 states, including Texas, Colorado, Illinois, Oklahoma, and Louisiana.

Those who embrace these innovations will gain a competitive edge—reducing loss costs, improving operational efficiency, and ultimately shaping the future of risk assessment in property insurance.

Severe convective storms (SCS)—including tornadoes, hail, and damaging wind events—resulted in $58 billion in insured losses across the U.S in 2024.

Insurers face a dual challenge: navigating the uncertainty of storm patterns while ensuring their portfolios remain resilient enough to absorb the financial strain from clustered, high-loss events.

Research with IBHS confirms that SCS damage accumulates over time, particularly affecting rooftops after multiple exposures to intense storm activity. As housing stock deteriorates, insurers must reassess their portfolios to ensure underwriting, rating, and loss cost controls align with their risk appetite and maintain premiums that accurately reflect evolving exposure.

Get ahead of rising storm risks with expert insights that help you strengthen underwriting, risk assessment, and claims management.

Get our new report.

A staggering $2.15 trillion worth of U.S. residential property is at high risk of wildfire damage, according to a new AI-powered analysis from ZestyAI, the leader in climate and property risk analytics. The study, which assessed 126 million properties nationwide, found that 4.3 million individual homes face heightened wildfire risk—far beyond traditionally recognized high-risk areas.

Using advanced AI models trained on over 2,000 historical wildfires, ZestyAI mapped wildfire exposure at the property level, integrating satellite and aerial imagery, topography, and structure-specific characteristics. While California leads the nation with $1.16 trillion in wildfire-exposed property, other states such as Colorado ($190.5 billion), Utah ($100.3 billion), and North Carolina ($71.2 billion) also face significant risk.

Wildfire Risk is a Nationwide Challenge

While the Western U.S. has historically seen the most severe wildfire activity, ZestyAI’s findings confirm that high-risk properties exist across the country. States like North Carolina (4.6% of homes at high risk), Kentucky (2.9%), Tennessee (2.3%), and even South Dakota (11.0%) are now seeing increased wildfire exposure.

As more homes and businesses are built in fire-prone landscapes, the Wildland-Urban Interface (WUI) continues to expand. This, combined with intensifying climate conditions, is driving higher insurance costs and growing availability concerns. Today, one in eight U.S. homeowners already lacks adequate insurance coverage, and that number is expected to rise.

AI Expands Insurance Access in High-Risk Areas

Attila Toth, Founder and CEO of ZestyAI said:

"Wildfires are threatening more properties than ever before, with billions of dollars in exposure even in areas many people don’t associate with fire risk. Yet, too many homeowners are finding themselves uninsured or underinsured just as these disasters become more frequent and severe. Insurers have traditionally relied on broad, regional models that don’t account for individual property characteristics."

"That means some homeowners are denied coverage even when their true risk is much lower than their neighbors'.’"

AI-driven risk analytics are reshaping the way insurers assess wildfire exposure. By providing granular, property-specific insights, we’re helping insurers make smarter underwriting decisions—keeping coverage available in high-risk areas while ensuring that homeowners who take mitigation steps are recognized.

Last year, our models helped insurers extend coverage to 511,000 properties that had previously struggled to secure insurance due to outdated risk models. In 2025, we expect that number to reach a million, ensuring that even in high-risk areas, responsible homeowners have access to protection when disaster strikes.

Property and climate risk analytics leader ZestyAI today announced regulatory approval of its Severe Convective Storm Suite in Oklahoma, North Carolina, Louisiana, Wisconsin, and Arkansas—covering more than 12 million residential and commercial properties. 

Severe convective storms caused $58 billion in insured losses in 2024, marking the second-costliest year on record. A recent ZestyAI analysis revealed that in these five newly approved states, more than 2.1 million properties face a high risk of filing a hail claim—putting over $31 billion in potential roof replacement costs on the line. 

Unlike traditional models, ZestyAI’s AI-driven risk models predict the likelihood and severity of claims at the individual property level by analyzing the interaction of local climatology with property-specific characteristics.

Built, tested, and validated on an extensive claims database, the models provide a granular, transparent understanding of risk—delivering the top risk factors for each property, and equipping insurers with the accuracy needed to improve underwriting, optimize pricing, and reduce preventable losses.

“Severe convective storms now cost insurers more than hurricanes, yet traditional underwriting tools don’t provide the precision needed to keep pace with rising losses,” said Bryan Rehor, Director of Regulatory Affairs at ZestyAI.

“These approvals reinforce the insurance industry’s shift toward data-driven, property-level risk assessment."

ZestyAI’s SCS models have now been thoroughly vetted and approved by regulators across 14 states—covering more than 44 million properties across the Midwest, Great Plains, and South.

ZestyAI announced today that Lemonade, the digital insurance company powered by AI and social impact, has adopted the ZestyAI platform to further optimize underwriting for key catastrophe perils in the U.S., building on the company’s existing technology and underwriting operations.

ZestyAI’s predictive analytics platform leverages advanced AI models to analyze the interplay of climatology, geography, and the unique characteristics of each structure and roof, enabling precise and transparent property risk assessments.

By leveraging unique risk insights, Lemonade can make smarter catastrophe risk mitigation decisions. Additionally, ZestyAI’s proactive regulatory approach, with approvals in key states, simplifies compliance and enables Lemonade to implement these models faster.

“Since our launch, we've always been committed to using technology to create smarter, more accessible insurance products,” said Ori Hanani, Senior Vice President of Insurance at Lemonade.

“In leveraging ZestyAI’s advanced risk models, we're able to further support homeowners in securing comprehensive coverage for their most valuable assets, while also continuing to strengthen our underwriting capabilities as we continue to grow." 

Attila Toth, Founder and CEO of ZestyAI, said:

Lemonade is a natural partner for ZestyAI.

“Their innovative approach to insurance and customer-centricity aligns perfectly with our commitment to provide actionable insights that drive smarter risk decisions.”

This partnership reflects a shared vision for addressing increasing climate risks and sets a new standard for resilience, efficiency, and innovation in the insurance industry. 

ZestyAI today announced a partnership with the Colorado FAIR Plan to expand insurance access for homeowners facing coverage challenges.

The partnership leverages ZestyAI’s AI-driven risk models—Z-FIRE™, Z-HAIL™, and Z-WIND™—to deliver property-specific risk assessments for wildfire, hail, and wind. These insights will support risk-based pricing and help the Colorado FAIR Plan guide homeowners on mitigation strategies.

“Our mission is to ensure every Coloradan has access to insurance that reflects their property’s actual risk, not outdated assumptions,” said Kelly Campbell, Executive Director of the Colorado FAIR Plan.

“ZestyAI’s models will help us bring greater fairness and resilience to the market while equipping homeowners with practical mitigation guidance.”

Over the next year, Colorado FAIR Plan expects to provide coverage to nearly 30,000 families previously classified as high-risk under traditional models.

By incorporating granular risk data, the plan can better align premiums with actual risk while offering homeowners actionable steps to protect their properties.

Those who invest in mitigation may also transition back to the standard insurance market over time.

Colorado regulators have prioritized risk-based pricing and transparency to stabilize the insurance market. Colorado Insurance Commissioner Michael Conway has led efforts to integrate mitigation into coverage decisions, aligning with the FAIR Plan’s adoption of ZestyAI’s AI-driven insights.

“This partnership ensures risk assessments reflect real property conditions—not just broad classifications—so homeowners can access both coverage and meaningful mitigation guidance,” said Bryan Rehor, Director of Regulatory Affairs at ZestyAI.

“Through AI-powered insights, we’re helping homeowners secure risk-aligned coverage options.”

ZestyAI’s risk platform integrates aerial imagery, historical building permits, geospatial data, and structural attributes to provide precise, property-level risk insights.

Insurers using ZestyAI’s models can assess key risk factors—including vegetation proximity, roof condition, and building materials—to inform underwriting, pricing, and mitigation recommendations to policyholders.

The collaboration builds on ZestyAI’s success with the California FAIR Plan, which expanded coverage for hundreds of thousands of homeowners in 2024.