Amica Expands Partnership With ZestyAI

Today, ZestyAI, the leading provider of climate and property risk analytics solutions powered by Artificial Intelligence (AI), and Amica Mutual Insurance, a leader in auto, home, and life insurance, announced they will be expanding their long-standing partnership.

Amica will now leverage ZestyAI’s full property and climate risk analytics platform. This includes AI-powered climate risk models that evaluate both the hazard and vulnerability of hail and wind damage, Z-HAIL™ and Z-WIND™, as well as ZestyAI’s property risk solution, Z-PROPERTY™. Amica will integrate these new predictive analytics models into a unified AI platform with their existing wildfire risk assessment, Z-FIRE™, and regulatory compliance solutions, CA Compliance Prefill.

Amica will now leverage ZestyAI’s full property and climate risk analytics platform.

As natural catastrophic events, like severe convective storms and wildfires, become increasingly frequent and severe, insurers need to find better ways to accurately predict and proactively address the growing threat of climate risk. ZestyAI provides accurate, property-specific data to help insurers determine the true risk for each property. The models examine the interaction of climatology, geography, and the unique characteristics of every structure and roof, analyzed in 3D, including accumulated damage from historical storms. The models are rooted in decades of science and experimentation by researchers, including the Insurance Institute for Business & Home Safety (IBHS), and are trained on huge amounts of loss data, making them the most accurate solutions on the market.

With ZestyAI models, carriers are able to move from territory-based segmentation to a property-by-property risk assessment. They also benefit from enhanced underwriting and portfolio optimization and can more accurately align policies with coverage needs.

Amica, one of the first insurers to incorporate roof condition into their ratings, is demonstrating industry leadership once again. They are now adopting peril-specific risk models for even more accurate risk assessment, and will continue to rely on roof quality assessment using ZestyAI’s Z-PROPERTY solution in their underwriting processes.

“One of the most meaningful ways we protect our customers and their homes is to work with them to understand and mitigate risk,” said Rebecca L. Stolte, Assistant Vice President at Amica. “We’ve had a very positive experience effectively utilizing ZestyAI’s technology in wildfire-prone states. Adding property insights and climate models for hail and wind will give us a comprehensive view of risk, allowing us to better serve our customers.”

“We’ve had a very positive experience effectively utilizing ZestyAI’s technology in wildfire-prone states. Adding property insights and climate models for hail and wind will give us a comprehensive view of risk, allowing us to better serve our customers.”

“Amica earned the top spot in the J.D. Power 2024 US Property Claims Satisfaction StudySM,” said Attila Toth, Founder and CEO of ZestyAI. “As the leader in customer satisfaction, they recognize the importance of utilizing technology to help customers manage the increasing danger of severe weather.”

ZestyAI’s models are built and validated on real claims data, generating the highest lift in the industry. They are highly transparent, providing the top factors contributing to each risk score. Additionally, ZestyAI models allow carriers to adjust inputs based on customer mitigation actions, leading to dynamic risk score updates. This fosters a collaborative approach where both carriers and policyholders can work together to manage risk effectively.

By leveraging multiple products on the ZestyAI Climate and Property Risk platform, Amica will gain a better understanding of risk for each individual property and be able to make informed and transparent risk decisions to continue to deliver world-class services to its valued customers.