As part of our relentless focus on helping property and casualty insurers make smart risk decisions, every month I travel across the country to meet with insurance executives. One of the first questions I am asked is what sets ZestyAI apart from our competitors. I love being asked this question because it allows me the opportunity to share our passion for building an impactful company amidst the rapid technological transformation of the more than 650-year-old Property & Casualty (P&C) industry.
In my previous blog post, we delved into the origins of ZestyAI.
Now, let's explore what makes us stand out.
1. We Are a Risk Analytics Platform. Not an Aerial Imagery Data Company.
A Distinct Information Advantage
At ZestyAI, our primary focus is delivering comprehensive insights on climate and property risk for every residential and commercial property in the US. We are not just a data vendor; we are a risk analytics platform.
Our models create a distinct information advantage through their ability to split risk "intra-territory," which can not only help avoid risky policies, but more importantly price to risk allowing companies to grow with quality risk. This provides our clients with actionable insights that go beyond mere data points. Think about ZestyAI products as the FICO score for property and casualty insurance. Just as the FICO score, a measure of consumer credit risk, has become a fixture of consumer lending in the United States, ZestyAI’s peril models aim to simplify climate and property risk assessment for insurance carriers and mortgage lenders.
We are not just a data vendor; we are a risk analytics platform.
Our team of data scientists, deep learning and machine learning experts, and climate scientists are constantly refining and expanding our capabilities. This dynamic approach ensures that we stay at the forefront of technological advancements and deliver unparalleled value to our clients.
ZestyAI's Focus on Results
ZestyAI’s emphasis on data and artificial intelligence is not an end but a means to achieve the ultimate goal: improving risk management and pricing strategies for insurers. By focusing on the end results—better risk assessment and pricing—we ensure that our innovations translate into real-world benefits for our customers.
The powerful platform we have built provides, at an individual property level, a holistic view of the multitude of peril-specific risks that insurers face. This includes property intelligence for essential parcel, structure, and roof insights; climate models covering wildfire, wind, hail, and storms; and our most recent addition Z-WATER, tackling the challenge of interior water damage. This allows insurers to move from territory-based segmentation to a property-by-property risk assessment. In total, the ZestyAI platform covers over 85% of all peril-driven losses.
2. Built by Data Junkies for Data Junkies
The Depth and Breadth of Our Data Is Unmatched
While high-resolution imagery is an important component of our models, it is by no means the only input. ZestyAI stands out by integrating 200 billion data points across more than a dozen unique data sources that are new to the P&C industry to maximize risk differentiation. We extract insights from non-imagery data, such as building permits, property sales databases, tax assessment data, and localized weather stations, among others. This comprehensive approach allows us to create a unified and federated database for every property.
Unique Approach to Data
Our approach to imagery is also unique. ZestyAI products leverage satellite, aerial, and terrestrial imagery to create AI-generated 3D analysis of every structure. As for aerial imagery, we have been partnering with all leading providers and as such we have been training our models on multiple image sources for almost a decade. Having integrated with all major providers rather than relying on a single vendor also allows us to achieve a nearly 100% hit rate. This flexibility ensures that we have the most up-to-date and accurate data available, enhancing the precision of our models.
As for aerial imagery, we have been partnering with all leading providers and as such we have been training our models on multiple image sources for almost a decade.
By combining these diverse data sources and applying proven artificial intelligence to identify risk, such as roof quality, lot debris, and driveway condition, we provide insurers with a holistic view of property risks. This enables them to make more informed decisions for underwriting, rating, and portfolio management. This multi-faceted data integration is a key differentiator that sets ZestyAI apart from other data vendors in the industry.
3. We Live and Die by ROI and We Know How to Deliver It.
Industry Expertise and Customer Success
One of our strongest assets is our deep understanding of the insurance business and the key value drivers for carriers. We have built a team that includes former executives from leading carriers like Farmers, MetLife, and Progressive, and data analytics providers like CoreLogic, RMS and Guidewire, who bring invaluable industry expertise to our company.
“We have walked a mile in your shoes” is a phrase we often use when partnering with our customers. Because of this, we don't just throw data over the fence. Rather, we align our models and risk scores to key use cases, ensuring that they are relevant and actionable for our clients. Through our customer success program, we operationalize what each customer needs. We engage closely with our partners, working side-by-side to implement our models and monitor value capture. ZestyAI’s commitment to delivering 10X ROI is a cornerstone of our philosophy and sets us apart from those with a more transactional approach.
ZestyAI’s commitment to delivering 10X ROI is a cornerstone of our philosophy
Engagement with Regulators
Our deep engagement with regulators further underscores the company’s commitment to delivering value in the context of a highly regulated business. Despite initial skepticism from industry experts about the feasibility of getting an AI model approved, ZestyAI became the first to gain approval as part of a carrier rate filing from the California Department of Insurance (CDI).
Since then, our model has been adopted for rating in all wildfire-prone markets across the US, providing our clients with the confidence that our solutions are innovative, effective, and compliant. Similarly, our severe convective storm suite of models, including Z-HAIL, Z-WIND, and Z-STORM, have been filed, reviewed, and approved by regulators in multiple states across the country, including Texas, Colorado, and Illinois.
Protecting What Matters Most
At ZestyAI, our mission goes beyond just providing cutting-edge risk analytics—we are dedicated to protecting communities and livelihoods from the perils they face. By focusing on risk analytics, leveraging unique data sources, and drawing on deep industry expertise, we empower insurers to make smarter, more precise decisions that ultimately contribute to safer, more resilient communities.
Commitment to Transparency and Compliance
Our transparent approach, coupled with deep industry expertise, allows us to deliver unparalleled insights into property risk. We work closely with insurers to understand the factors driving risk at each property, enabling them to partner with homeowners to mitigate potential losses. Our commitment to transparency extends beyond our product. We maintain open communication with regulators to ensure our models align with evolving regulations. This rigorous approach guarantees that our solutions are not only innovative but also practical and effective in addressing real-world challenges.
Vision for the Future
As we continue to push the boundaries of what’s possible in risk management, our vision remains clear: to harness the power of data and AI to help our clients safeguard the future. Together, we are setting new standards in the P&C industry—standards that prioritize resilience, innovation, and above all, the well-being of the communities we serve.
Our vision remains clear: to harness the power of data and AI to help our clients safeguard the future.
Ah, and there is one more differentiator, probably the one that I am most proud of: at ZestyAI we don’t hire B-players or jerks. You will know what I mean once you meet our Zesties.
In our next post, I will explore how ZestyAI's relentless focus on value creation is driving a 10X ROI for our customers and making a meaningful difference in the world.