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Achieving Regulatory Success With Insurance Innovation

How ZestyAI Supports Insurers with Regulatory Success

News — 6 mins

Achieving Regulatory Success With Insurance Innovation

The insurance landscape is being reshaped by the twin forces of technological advancement and regulatory evolution. As climate change accelerates the frequency of natural disasters and heightens uncertainty, insurers face increasing pressure to adopt more precise, data-driven risk assessments.

At the same time, regulators are calling for solutions that prioritize consumer protection, transparency, and fairness. In this rapidly changing environment, ZestyAI is at the forefront, providing cutting-edge AI-powered models that not only meet the evolving needs of insurers but also help navigate the complexities of regulatory compliance.

Our approach goes beyond offering advanced technology—we deliver the strategic regulatory support needed to ensure that AI innovation translates seamlessly into real-world applications.

Our approach goes beyond offering advanced technology—we deliver the strategic regulatory support needed to ensure that AI innovation translates seamlessly into real-world applications.

From pre-filing models with state Departments of Insurance to guiding carriers through regulatory hurdles, ZestyAI is committed to accelerating the insurance industry’s transition into the AI era while maintaining the highest standards of compliance and transparency.

Streamlining Regulatory Approval with Proactive AI Solutions

When customers choose ZestyAI products, they gain more than just advanced AI models—they receive comprehensive regulatory support designed to streamline the approval process and ensure a smooth transition from agreement to implementation.

One of the key advantages we offer is pre-filing our models in many states. By filing in advance, we ensure that Departments of Insurance are familiar with our products and that the models comply with state laws and department policies. This proactive engagement helps address questions early on, reducing roadblocks during the filing process.

One of the key advantages we offer is pre-filing our models in many states.

In addition to pre-filing, we provide ongoing support and guidance with carrier filings. This includes actuarial support to ensure carriers have the data they need to back up their rate filings. We also assist with responding to objections from regulators, taking much of the administrative burden off the carrier's plate.

Case Study: California Department of Insurance

A recent example of our success is our role in the approval of a major national carrier’s rate filing in California. The carrier chose to license Z-FIRE, our AI-powered wildfire risk model, to rate and underwrite for wildfire risk. The California Department of Insurance (CDI) was already familiar with the model and focused their review on the carrier's application of it. However, a consumer advocacy group intervened in the filing process, a provision granted under Proposition 103 that allows for consumer participation in the insurance rate application process.

Our ZestyAI team met directly with the consumer advocates to provide an in-depth overview of the model and answered extensive questions about how it was built and validated over subsequent weeks.

By addressing their concerns transparently and thoroughly, we were able to alleviate any reservations they had about the model's use. Ultimately, the consumer advocacy group withdrew their petition, and the CDI was able to approve the filing immediately.

Ultimately, the consumer advocacy group withdrew their petition, and the CDI was able to approve the filing immediately.

This collaboration not only fast-tracked the approval process but also underscored the power of our comprehensive regulatory strategy. By expertly navigating the complexities of the filing landscape and proactively addressing stakeholder concerns, we minimize friction for our carrier partners. As a result, they can focus on driving growth and innovation, while we ensure their AI models enter the market efficiently and with full regulatory confidence.

Proactive Partnerships for Regulatory Success

This recent example wasn’t an isolated achievement—it’s the result of a deliberate, proactive approach to regulatory engagement. Building strong relationships with insurance regulators is a cornerstone of our strategy at ZestyAI, ensuring that open dialogue and collaboration allow us to consistently meet and exceed regulatory expectations. By anticipating changes and addressing concerns before they arise, we ensure our AI models are always in step with the highest standards.

Building strong relationships with insurance regulators is a cornerstone of our strategy.

We maintain robust relationships at multiple levels, including state Departments of Insurance, national organizations like the National Association of Insurance Commissioners (NAIC), and regional and national advocacy groups. Our proactive strategy includes maintaining in-house Rating and Advisory organizations across many states. By filing our models through these organizations, we ensure they are thoroughly vetted and comply with regulatory standards before reaching the market.

This process allows insurers to adopt pre-approved models, significantly reducing review times and improving speed-to-market. With models already approved in over a dozen states and more pending approval, we've established ourselves as a trusted partner for both insurers and regulators.

Building Trust Through Transparency and Compliance

Transparency is key to building trust with both regulators and consumers. We provide regulators with clear and understandable explanations of how our AI models work, what data is used, how outcomes are generated, and validation statistics that demonstrate that they accurately predict risk. This openness fosters confidence in the use of AI for insurance risk assessments.

We empower insurance carriers to offer consumers clear insights into their property's risk scores and the factors driving them. For example, in wildfire-prone states, homeowners can mitigate their risk by taking preventive actions such as clearing vegetation around their homes. Our models enable insurers to run scenario-based analyses, helping homeowners forecast which mitigation efforts will have the most impact.

We empower insurance carriers to offer consumers clear insights into their property's risk scores and the factors driving them.

These insights allow homeowners to lower their risk scores, which could result in reduced premiums or even the reversal of a non-renewal decision. Multiple Departments of Insurance have recognized our commitment to transparency. This recognition underscores our dedication to fostering trust and delivering solutions that benefit both insurers and policyholders alike.

Shaping the Future: Driving Standards for AI in Insurance

As a leading AI-based risk analytics platform, we actively engage in advancing insurance risk assessment through advocacy and public engagement. A notable example is our involvement in several public workshops on Catastrophe Modeling in Insurance in California in 2023 and 2024. These forums provide us with opportunities to advocate for standards that not only enhance the health of the California insurance market but also promote standardization of modeling disclosure and practices.

We actively engage in advancing insurance risk assessment through advocacy and public engagement.

We're strong proponents of establishing and adopting industry-wide standards for the use of AI in insurance. By collaborating with industry bodies and regulators, we aim to help shape policies that encourage innovation while protecting consumers. Our commitment to driving industry standards ensures that AI continues to enhance risk assessment, fostering a more resilient and transparent insurance landscape for all.

Dedicated Regulatory Affairs Team

Mastering regulatory complexities is essential to advancing innovation and ensuring compliance in the insurance industry. Under the leadership of Bryan Rehor, our Regulatory Affairs team has become a driving force in aligning AI innovation with regulatory demands. With nearly a decade of product management experience at industry giants like Travelers and Progressive, Bryan has a proven track record of managing complex regulatory landscapes.

Our Regulatory Affairs team has become a driving force in aligning AI innovation with regulatory demands.

Bryan's extensive background gave him first-hand experience in dealing with complex regulatory environments and working closely with regulators. His deep understanding of California’s wildfire risks provides critical insights that sharpen our AI models, ensuring they meet the unique regulatory and environmental challenges of high-risk regions. Our team not only ensures compliance but also champions the responsible integration of AI in the insurance sector, setting new benchmarks for industry best practices.

Forging the Future of Insurance with AI and Regulatory Leadership

ZestyAI is dedicated to redefining what’s possible in the insurance industry by continuously balancing innovation and compliance. As we expand our partnerships with insurers and regulators nationwide, our mission remains clear: to drive AI-powered insights that transform insurance processes, enhance risk assessments, and build safer, more resilient communities. By leading with transparency and collaboration, we’re shaping an insurance landscape where technology and trust go hand in hand, ensuring a stronger future for all stakeholders.

 

Ready to learn more about how ZestyAI can help your company stay ahead of regulatory changes?

Contact us today

See how our AI-driven solutions can transform your risk assessments and compliance efforts.

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